Privacy Policy

This privacy policy outlines how Home Clean Heroes collects, uses, maintains, and discloses information collected from each user of the homecleanheroes.com website. We recognize that your privacy is important and strive to maintain your privacy.

Information We Collect
We collect personal information from you when you fill out a form on our website.  The form may require your name, address, email address, phone number, the best time to call, and the source in which you heard about us. We may also collect non-personal information about Users whenever they interact with our website. Non-personal information may include the browser name, the type of computer and technical information about Users means of connection to our website, such as operating system and the internet service providers utilized and other similar information.

Use of Cookies
We use cookies to identify your browser and enhance site interaction. These help us analyze site traffic and improve user experiences. We may share data with partners for advertising and analytics. You have the right to opt out of data use for marketing, and you can set your browser to refuse cookies or alert you when cookies are sent.

How We Use Your Information
We only use your information to improve our site and process the services you request. We will not sell, trade, transfer or otherwise share your information with other outside parties. We will share your information with our affiliates, but only to the extent we require their help in providing services to you. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect our or others’ rights, property or safety.

How We Secure Your Information
We take appropriate security measures to protect against unauthorized access to and disclosure of information we collect. We restrict access to information we collect about you to our employees, contractors, agents, and affiliates who need to know the information.

Changes to the Privacy Policy
Home Clean Heroes has the discretion to update this privacy policy at any time. When we do, will revise this page and update the date at the bottom. We encourage Users to check this page for any changes to stay informed about how we are helping to protect the personal and non-personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Consent
By using our website, you consent to our Privacy Policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Questions?
If you have questions about this privacy policy, or if you wish to review, amend or delete any personally identifiable information you have provided, you can contact us at:

By Mail:
2829 Guardian Ln, Ste 100
Virginia Beach, VA 23452

By Email:
inquiries@homecleanheroes.com

SMS Terms of Service and Privacy Policy

Consent for SMS Communication

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes. SMS messages will only come from Home Clean Heroes, you may opt-in or opt-out of the text messages at any time. Your data and personal information will NOT be shared with any third party for marketing purposes.

Types of SMS Communications

If you opt-in to receive SMS messages, you may receive:

• Registration confirmations and reminders for swim classes.
• Notifications about schedule changes or cancellations.
• Updates regarding job applications or employment-related notices (if applicable).

The Opt-In/Opt-Out Messages

• Opt-in Keywords: START
• Opt-in Message: Thank you for opting into SMS messages from Home Clean Heroes. You will receive up to 4 messages per month. Message and data rates may apply. To opt out at any time, reply STOP. For help, reply HELP or visit homecleanheroes.com.
• Opt-out Keywords: STOP
• Opt-out Message: You have successfully opted out of SMS messages from Home Clean Heroes. No additional messages will be sent. To opt back in at any time, reply START.
• Help Keyword: HELP
• Help Message: Thank you for contacting Home Clean Heroes. For assistance, visit homecleanheroes.com

Privacy Policy 

• SMS opt-in consent and phone numbers provided for SMS communication will not be shared with third parties for marketing purposes.
• Information collected is used solely for providing requested services, such as reminders or updates.

Terms of Service

• Information collected for SMS purposes will not be shared with third parties for marketing purposes.
• Home Clean Heroes may modify or discontinue SMS communications at any time.

Terms & Conditions

Types of SMS Communications

If you opt-in to receive SMS messages, you may receive:

• Registration confirmations and reminders for swim classes.
• Notifications about schedule changes 0r cancellations.
• Updates regarding job applications or employment-related notices (if applicable).

Standard Messaging Disclosures

• Message and data rates may apply.
• Reply “STOP” to opt-out at any time.
• For help, text “HELP” or visit our Privacy Policy.
• Messaging frequency may vary. Visit https://homecleanheroes.com/privacy-policy/ for privacy policy and Terms of Service.

This Privacy Policy was last modified on February 18, 2025.