Hiring A Cleaning Company or an Independent Cleaner – Which Is Better?

When it comes to cleaning, you’ve come realize that you just can’t do it all.  Whether you don’t have enough time to complete the job, aren’t good at it, or would rather spend your free time doing ANYTHING but cleaning, you know you need to bring in a professional.

What Type of Cleaning Service Provider Should I Hire?

Chances are you’ve already done your research and gotten recommendations from friends, neighbors or even gone on NextDoor.  The biggest question many homeowners ask themselves is, “Do I hire a cleaning company, or should I go with an independent maid?”  There are several factors you should consider when making this decision.

How Much Does Cleaning Service Cost?

Do you have a budget in mind? The cost will often vary depending on how frequently you will have your home cleaned. While many independent cleaners are often less expensive than a traditional company, there are many reasons for that, which may come at a “cost” to you. Independent cleaners can often charge less because they may forgo insurance, licensing requirements, and may use the homeowners cleaning products and equipment, rather than supplying their own.

Safety, Insurance and Liability

Most cleaning companies, like Home Clean Heroes, are licensed, bonded and insured. This means you aren’t financially responsible if something gets broken, or worse, a cleaner gets injured while in your home. If you opt to go the route with an independent cleaner, and that person is injured while cleaning your home, you or your homeowner’s insurance will likely be liable because the independent won’t have a company handling their general liability insurance or workman’s compensation. Is that a risk you are willing to take?

Background Checks

At Home Clean Heroes, we run background checks on every cleaner before they ever step foot in a customer’s home. We feel it’s important to know that the people coming into your home can be trusted. With your own “cleaning lady” or “maid,” you won’t really know that information, unless you run your own background check, which comes with a price tag.

Availability and Reliability

Another benefit of working with a cleaning company is that because there are often several teams, there is availability to move to another day if you have a conflict or are sick and need to reschedule. On the flip side, if your “cleaning lady” has a sick child or is sick themselves on your scheduled cleaning day, you likely will be out of luck in getting your home cleaned. With a professional cleaning company like Home Clean Heroes, if one of the grime-fighters needs to miss a day of work, the scheduled cleans rarely will need to be rescheduled as we are able to send another team to ensure the customer’s regular clean is not missed.

Training and Quality of Work

Home Clean Heroes puts all new employees through a seven-part video training series. After that, they go to a home for thorough, on-the-job training with a team, where they learn not only the best way to clean, but also the science behind an effective clean. This means that standards are upheld and there is a consistent clean every time. Do you know what kind of training the independent cleaning person has gone through?  Often times, their training consists of how they clean their own home.


While there are pros and cons to both scenarios, ultimately you will have to decide what is best for you and your family. Home Clean Heroes is an award-winning company and our team will be happy to schedule a free in-home estimate so we can better learn your needs. We look forward to working with you soon!